1. Are you a factory?
We are a factory, and you can check our Alibaba certified information for the manufacturer. There are videos from our factory and office.
In Fact, we’re the top3 manufacturer in the Chinese jewelry market.
2. Will your jewelry fade?
Copper products can maintain 1-3 years without fading; stainless steel and silver products do not fade for 5 years. But your careful maintenance will greatly help to last its beautiful finish.
Because our products use a 5-layer electroplating process, the electroplating thickness of real gold (gold/rhodium) is 5-10 times higher than that of the market, and adopts the latest nano-protection technology; stainless steel products We use the most advanced and reliable electroplating process in the industry, PVD.
3. What is your product material?
Most of our products are made of environmentally friendly and high-standard 316L stainless steel, brass, and sterling silver as the metal substrate. The gemstones are 5A grade zircon. All products are electroplated with real gold. For customized products, we accept more advanced customized requirements such as real gold, moissanite, laboratory-grown diamonds, and natural diamonds. The material, electroplating layer, and environmental compliance of the products are all certified and issued by international authoritative certification bodies (SGS, TUV, GRA, NGTC), which can be inquired on the certification body's official website.
4. Does all items in stock?
Yes, 95% of the products are in stock, and the stock is sufficient.
5. How long will your delivery take?
Inventory items are shipped within 2 days after receipt of payment.
Transportation for small package express:
DHL 3-5 days;
FEDEX: 4-8 days;
Yuntu: 8-16 days (May be delayed in special circumstances);
Epacket: 10-30 days.
Transportation for heavy package express, we provide more economical logistics channels for your choice, like DHL/UPS/FEDEX/ SEA and RAIL.
In particular, we are a contracted VIP customer of DHL and FedEx. We can get special support in terms of service and price. At the same time, we have also contracted with Yuntu, Epacket and other more economical providers .
6. Do you support drop shipping?
Yes, our advantage is that more than 98% of the styles are in stock and can be shipped within two working days. There is no minimum order requirement. The logo can be customized by laser. We also can provide beautiful and logo-free image materials for you advertise.